Driver & Vehicle Standards Agency (DVSA)

The Driver and Vehicle Standards Agency (DVSA) was launched on 28 November 2013 replacing the Driver Standards Agency (DSA) and Vehicle Operators Standards Agency (VOSA). As an executive agency, sponsored by the Department for Transport. the DVSA is responsible for setting, testing and enforcing driver and vehicle standards in Great Britain.

What do they do?

The DVSA carry out driving tests, approve driving instructors and MOT testers, conduct tests to ensure lorries and buses are safe to drive, complete roadside checks on drivers and vehicles, monitor vehicle recalls and maintain standards of operations by approved Transport Licence Operators as approved by a Traffic Commissionaire

Who they are?

The DVSA helps drivers to stay safe on Great Britain’s roads by:

  • Assisting a driver through a lifetime of safe driving
  • Providing guidance to keep a vehicle safe to drive
  • Protecting everyone from unsafe drivers and vehicles

The DVSA employ a huge number of skilled people across Great Britain and includes;

  • driving examiners
  • vehicle standards assessors
  • vehicle examiners
  • traffic examiners
  • customer service agents
  • registration and licensing officers
  • digital services and technology experts
  • corporate services experts, such as communications, finance and HR

DVSA Responsibilities

DVSA is responsible for:

  • carrying out theory tests and driving tests for people who want to drive cars, motorcycles, lorries, buses and coaches, and specialist vehicles.
  • approving people to be driving instructors and motorcycle trainers, and making sure they provide good-quality training.
  • approving people to be MOT testers, approving the centres they work in, and testing lorries, buses and coaches ourselves.
  • carrying out roadside checks on commercial drivers to make sure they follow safety rules and keep their vehicles safe to drive.
  • monitoring recalls of vehicles, parts and accessories to make sure that manufacturers fix problems quickly.
  • approving training courses for qualified drivers, such as Driver Certificate of Professional Competence courses for lorry, bus and coach drivers, and drink-drive rehabilitation courses
  • supporting the Traffic Commissioners for Great Britain and the Northern Ireland transport regulator to license and monitor companies who operate lorries, buses and coaches, and to register local bus services.

Transports Friend is fully supportive of DVSA and the work they undertake in their commitment to Road Safety and their endeavours to promoting a cleaner environment. It is hoped that the DVSA will be allowed to continue the initiatives that they undertake unhindered in the best interests of all road users throughout the UK, for a safer, better future.

The DVSA pdf booklet ‘DVSA helping you stay safe’ offers very useful advice and information.


DVSA Area Offices

Below is a list of 23 VOSA Area Offices or any of their Goods Vehicle Test Stations. You can use these offices for queries on general enforcement issues such as drivers' hours, use of tachographs etc, please contact the appropriate area office below.

VOSA Area Offices

Northern Scotland (AREA 01)
VOSA - The Goods Vehicle Testing Station
Longman Industrial Estate, Seafield Road
Inverness, IV1 1RG
Tel: 01463 235505 - Fax: 01463 715229
West and South-West Scotland (AREA 02)
VOSA - The Goods Vehicle Testing Station
Crosshill Road, Bishopbriggs
Glasgow. G64 2QA
Tel: 0141 772 3405 - Fax: 0141 762 3623
South East Scotland (AREA 03)
VOSA - The Goods Vehicle Testing Station
Grange Road, Houston Industrial Estate
Livingston, West Lothian, EH54 5DD
Tel: 01506 445200 - Fax: 01506 445201
Cumbria and Lancashire (AREA 04)
VOSA - The Goods Vehicle Testing Station
Brunthill Road, Kingstown Industrial Estate
Carlisle, Cumbria, CA3 0EH
Tel: 01228 531751 - Fax: 01228 592720
Greater Manchester and Derbyshire (AREA 05)
VOSA - The Goods Vehicle Testing Station
Broadway Business Park, Chadderton
Oldham, Lancashire, OL9 9XA
Tel: 0161 947 1050 - Fax: 0161 681 5766
Liverpool (AREA 06)
VOSA - The Goods Vehicle Testing Station
Stopgate Lane, Simonswood
Kirkby, Liverpool, L33 4YA
Tel: 0151 546 6854 - Fax: 0151 547 5142
Staffordshire and Shropshire (AREA 07)
VOSA - The Goods Vehicle Testing Station
Station Road, Cold Meece
Stone, Staffs, ST15 OOP
Tel: 01785 760152 - Fax: 01785 761352
Birmingham (AREA 08)
VOSA - The Goods Vehicle Testing Station
Granby Avenue, Garretts Green Industrial Estate
Birmingham, B33 OSS
Tel: 0121 783 6665 - Fax: 0121 603 4400
South Wales (AREA 09)
VOSA - The Goods Vehicle Testing Station
School Road, Miskin
Pontyclun, Mid Glamorgan, CF7 8YR
Tel: 01443 224771 - Fax: 01443 237873
Bristol and Gloucester (AREA 10)
VOSA - The Goods Vehicle Testing Station
Ashton Vale Road, Ashton Gate
Bristol, BS2 3JE
Tel: 0117 966 2855 - Fax: 0117 963 7600
Exeter (AREA 11)
VOSA - The Goods Vehicle Testing Station
Grace Road, Marsh Barton Trading Estate
Exeter, Devon, EX2 8PH
Tel: 01392 279564 - Fax: 01392 493628
Wessex AREA 12
VOSA - The Goods Vehicle Testing Station
Hillson Road, Bottings Industrial Estate
Botley, Southampton, SO30 2DY
Tel: 01489 790540 - Fax: 01489 795757
Southern Central AREA 13
VOSA - The Goods Vehicle Testing Station
Redhouse Road, Croydon
Surrey, CR0 3AQ
Tel: 020 8665 5715 - Fax: 020 8665 0214
South East (AREA 14)
VOSA - The Goods Vehicle Testing Station
Ambley Road, Gillingham
Kent, ME8 0SJ
Tel: 01634 372722 - Fax: 01634 389485
Metropolitan (AREA 15)
VOSA - The Goods Vehicle Testing Station
Willow Tree Lane, Yeading
Hayes, Middlesex, UB4 9BS
Tel: 020 8842 3230 - Fax: 020 8845 8133
Hertfordshire and Essex (AREA 16)
VOSA - The Goods Vehicle Testing Station
Tank Hill Road, Purfleet
Essex, RM16 1SX
Tel: 01708 868229 - Fax: 01708 868146
Norwich (AREA 17)
VOSA - The Goods Vehicle Testing Station
Jupiter Road, Hellesden
Norwich, NR6 6SS
Tel: 01603 408172 - Fax: 01603 482573
East Midlands (AREA 18)
VOSA - The Goods Vehicle Testing Station
40 Cannock Street, Barkby Thorpe Road
Leicester, LE4 7HT
Tel: 0116 276 6381 - Fax: 0116 246 0674
Lincolnshire and Cambridgeshire (AREA 19)
VOSA - The Goods Vehicle Testing Station
Savile Road, Westwood
Peterborough, PE3 6TL
Tel: 01733 263423 - Fax: 01733 262273
Nottinghamshire and South Yorks (AREA 20)
VOSA - The Goods Vehicle Testing Station
Orgreave Way
Sheffield, S13 9LT
Tel: 0114 269 2334 - Fax: 0114 254 8242
Humberside (AREA 21)
VOSA - The Goods Vehicle Testing Station
Estate Road 1, South Humberside Industrial Estate
Pyewipe, Grimsby
South Humberside, DN31 2TB
Tel: 01472 242332 - Fax: 01472 356135
West and North Yorkshire (AREA 22)
VOSA - The Goods Vehicle Testing Station
Patrick Green
Leeds, LS26 8HE
Tel: 0113 282 1156 - Fax: 0113 282 7942
Tyne and Tees (AREA 23)
VOSA - The Goods Vehicle Testing Station
Sandy Lane, Gosforth
Newcastle upon Tyne, NE3 5HB
Tel: 0191 236 4286 - Fax: 0191 217 1604